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Dear Residents, Families, Friends, Staff:


Effective Tuesday, February 16, 2021, at 12:01 a.m., the Halton Public Health region moved back to the Provincial Framework and is no longer subject to the Stay-at-Home order.



General Visitors

General Visitors are NOT permitted to visit homes in Outbreak, Orange (Restrict), Red (Control), Grey (Lockdown) levels. Support Workers Homes in Outbreak, Orange, Red, and Grey levels:

  • Any number of support workers who are care providers (regulated health professionals or unregulated care providers) may visit a resident in a home at a time.

  • A maximum of one (1) support worker who is NOT a care provider per resident may visit at a time (e.g., maintenance worker).

Caregivers

The restrictions on numbers of caregiver visitors remain the same from the previous Visiting Policy. Homes in Outbreak, Orange, Red and Grey levels:

  • A maximum of one (1) caregiver per resident may visit at a time

Personal Care Service Providers Homes in Outbreak, Red and Grey levels:

  • Personal care service providers are NOT permitted (e.g., hairdresser, laundry service).

Absence that does not include an overnight stay Homes in Outbreak, Orange, Red and Grey Levels:



Absence that includes an overnight stay

Homes in Outbreak, Orange, Red and Grey Levels:

  • An absence that includes an overnight stay is not permitted.


Admissions from the community/hospital

  • Are allowed in all levels but must follow the protocols in the revised Directive #3.

  • Admissions from the community/hospital are not allowed if the home is in outbreak.

Social Activities Social activities which adhere to public health measures are permitted in all levels if they are:

  • Consistent with CMOH Directives, provincial orders, including group size, and any additional advice from the local PHU.

  • Organized in such a way to maximize resident and staff safety.


Homes must ensure participants and activity facilitators:

  • Wear face coverings/masks and eye protection.

  • Maintain physical distancing of at least two metres at all times.

  • Adhere to IPAC measures.

  • Conduct activities in designated areas; and

  • Ensure enhanced environmental cleaning of designated areas prior to and following activities.

Retirement Homes are subject to the Ontario government’s restrictions on social gatherings per the Green, Yellow, Orange, Red and Grey level group size limits.

At this time, Heritage Place will continue to implement virtual programming (exercise, concerts, hallway fun and one-on-one iPad programs). Group activities will not be offered until further notice. Tours Homes in Orange and Red levels:

  • May offer targeted tours of empty suites at the final stage of home selection process.

  • General tours should be virtual.


As per Directive #3:

Visitors General Visitors are NOT allowed if the home is located in a public health unit region in an Orange, Red or Grey level. Admissions from the community/hospital

  • All admissions and transfers need to be tested for COVID-19 in accordance with the COVID-19 Provincial Testing Requirements Update.

  • The receiving home must have a plan to ensure the resident being admitted (except for those who have cleared COVID-19) can complete 14 days of self-isolation, under Droplet and Contact Precautions

  • Individuals must be placed in a single room on admission to complete their 14-day self-isolation. Where this is not possible, individuals may be placed in a room with no more than one (1) other resident who should also be placed in isolation under Droplet and Contact Precautions.

  • Other COVID-19 preparedness measures.


Universal Masking & Eye Protection


The Directive requires all staff and essential visitors to wear a surgical/procedure mask during the entire duration of their shift/visit, regardless of whether the home is in outbreak or not.

Outdoor visits should remain 2 meters apart from the individual they are visiting and from the home’s staff and are required to wear face masks and eye protection at all times. Retirement Homes are required to have policies for masking regarding residents. Residents must wear masks in common indoor areas in the Retirement Home.





Working together to keep you safe!




Updated: Feb 5





Dear Residents, Families, Friends, Staff:





As you are aware, the government declared a second provincial emergency, effective Thursday, January 14, 2021 to stop the spread of COVID-19 and to protect the health and well-being of Ontarians. The stay-at-home order and the enhanced public health and workplace safety measures are in effect for all of Ontario and are anticipated to be in place until at least Thursday, February 11, 2021. Continued compliance with Directives #3 and #5 will be adhered to at Heritage Place.



Rules on masking have not changed.

· Universal masking requires all staff and visitors to wear a surgical or procedure mask for the entire duration of their shift or visit.

· Residents must wear a face covering both inside and outside of the home. Surgical masks must be worn for all medical and shopping outings.

· Residents must wear their mask when Caregivers or Staff members enter your suite.


Essential Visitors As per the Retirement Homes’ COVID-19 Visiting Policy, requests for designation of essential caregiver status must be received in writing from a resident’s doctor, along with a signed consent form submitted by the requesting resident. Heritage Place has a procedure in place for approving and documenting Caregiver designations. These public health restrictions are aimed at reducing the number of daily contacts with those outside.


COVID-19 Vaccination Rollout


· Ontario is committed to vaccinating residents in long-term care and high-risk retirement homes as quickly as vaccines are received.

· As of January 25, over 287,000 vaccine doses have been administered across the province, including over 80,000 doses administered to long-term care staff and retirement home staff, over 114,000 doses administered to health care workers and over 68,000 doses administered to long-term care and retirement home residents.

· Ontario remains ready to administer COVID-19 vaccines and expand the number of vaccination sites as soon as doses are received from the federal government.

· 95% of Heritage Place staff have been vaccinated.

· Heritage Place has provided the required information for resident vaccinations and now ‘patiently’ await our turn.

· So, Yes, there is a vaccine. Yes, things will get better. We just don’t know when.


New Variants on the Rise!


On January 29th, 2021 Public Health announced that the UK variant of COVID-19 was found in Haldimand-Norfolk. On January 31st, 2021 Health officials announced that Halton has one UK variant case. Health officials say the UK variant appears to be more highly contagious but have not confirmed the number of cases.


The Ontario government is taking immediate and decisive action to stop the spread of new COVID-19 variants throughout the province. Further to travel restrictions, it is implementing a six-point plan which includes:


· Mandatory Testing of Travelers: (mandating on-arrival testing for international travelers)

· Enhanced Screening and Sequencing: (additional screening measures for known variants)

· Maintain Public Health Measures: (enhanced health and workplace safety measures remain the same)

· Strengthen Case and Contact Management: (ensure cases and contacts are reached as soon as possible and monitored through quarantine periods)

· Enhancing Protections for Vulnerable Populations: (accelerated vaccination and expansion of rapid testing in high-risk settings underway)

· Leveraging Data: (new data enhancement system to identify known and emerging variants of COVID-19 to be implemented)





On a separate note… Information on Residents’ Council


Please refer to your Resident Handbook where you will find an information package on the Retirement Home Act (RHA) 2010. The Act states that retirement homes must allow its residents to establish a residents’ council and that it is the responsibility of the home to keep you informed, annually, of your rights to do so.


Heritage Place does not currently have a Residents’ Council or a Tenant Association but certainly recognizes and supports the right and option of its’ residents to choose to formalize and establish a Resident’s Council at any time without interference from the Home.


Reference: sections 56–59 of the Act & section 12 of the Retirement Home Regulations.



Thank you everyone for your utmost co-operation. Be determined. We will get through this together…no matter how hard it is!





Dear Residents, Families, Friends, Staff:




On December 21, the Ontario government, in consultation with the Chief Medical Officer of Health, and other health experts, announced it is imposing a Provincewide Shutdown. Additional restrictions will be put into place and reinforce that Ontarians should stay at home as much as possible to minimize transmission of COVID-19 and prevent hospitals from becoming overwhelmed.


The Provincewide Shutdown will go into effect as of 12:01 AM on Saturday, December 26, 2020.


For the duration of the Provincewide Shutdown, all retirement homes must abide by the policies for public health units in Grey (Lockdown) zones. The impacts of the shutdown will be evaluated throughout the next 14 days in Northern Ontario and 28 days in Southern Ontario to determine if it is safe to lift any restrictions or if they need to be extended.


Heritage Place will move to the GREY (LOCKDOWN) Zone as of the effective date of the provincewide shutdown noted above. Please be advised, active screening policies and monitoring protocols will be enforced upon exiting and returning to the home.




GREY (LOCKDOWN) POLICY at Heritage Place The following rules apply specifically to a home in Grey (Lockdown) zone. Additional restrictions will apply when a home is in outbreak and/or if a resident is self-isolating or symptomatic. Local public health units will advise further restrictions or requirements.


General Visitors

  • Not permitted indoors or outdoors.

  • No congregating in the front vestibule, near or under the carport, at the front door or anywhere else on the property of Heritage Place.


Caregivers and Support Workers (Essential)

  • A maximum of one (1) caregiver per resident may visit at a time.

  • Any number of support workers who are care providers (regulated health professionals or unregulated care providers) may visit a resident in a home at a time.

  • A maximum of one (1) support worker who is NOT a care provider per resident may visit at a time (e.g., emergency maintenance worker).

Personal Care Service Providers

  • Personal care service providers are not permitted.

Absences that do not include an overnight stay

  • Residents may be permitted to leave the home for walks or essential purposes ONLY (e.g., groceries, medical appointments, filling prescriptions).

  • Residents must advise the screening table when exiting and pass active screening upon returning to the home.

  • Residents who do not pass screening upon return to the home, will be required to immediately self-isolate, be tested for COVID-19, and with a negative test result, continue self-isolation under Droplet and Contact Precautions for the duration of the 14 days.

Absence that includes an overnight stay

  • Overnight absences not allowed.

  • While not permitted, if a resident does leave the home for an overnight absence, they must self-isolate for 14 days under Droplet and Contact Precautions but are not required to be tested upon re-entry to the home.

Breaches of Protocol and Safety Measures

  • During the Lockdown, and over the holiday season, all residents, their family, friends, and staff are expected to follow Grey (Lockdown) protocols, safety measures, and mandated government requirements to avoid any breach of policy.

  • In cases where lockdown protocols are breached, deliberately or not, resident(s) will be required to self-isolate for a 14-day duration under Droplet and Contact Precautions. COVID-19 testing may be required.

  • In cases where lockdown protocols are breached and a resident(s) is required to self- isolate as a result, tray service will be implemented and charged according to the home’s ‘room service’ tray policy. Refer to Resident Handbook for details.


Admissions from the community or hospital

  • Admissions are allowed in all levels but must follow the protocols in the revised Directive #3 – a COVID-19 test and a 14-day isolation period is mandatory.

  • Admissions from the community/hospital are not allowed if the home is in outbreak.

Social Activities

  • Virtual programming only. (exercise, concerts, hallway fun and one-on-one iPad programs).

  • Group activities will not be offered until further notice.


Tours

• Not permitted.


Dining • No changes to the current set up. Yeah, for the plexiglass!


I can only reiterate the importance of following the mandated restrictions put forth by the Ontario Government and the Chief Medical Officer of Health.




LETTER FROM THE GENERAL MANAGER

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