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COVID-19 – 3rd WAVE Communication #1

Ontario Implements Provincewide Emergency Brake. All 34 Public Health Unit Regions to Move into Shutdown.

On April 1, 2021, the Ontario government, in consultation with the Chief Medical Officer of Health (CMOH) and other health experts, announced they are imposing a provincewide emergency brake as a result of a surge in case numbers and COVID-19 hospitalizations across the province.

The provincewide emergency brake will take effect Saturday, April 3, 2021, at 12:01 a.m. and the government intends to keep this in place for at least four weeks.

Emergency orders O. Reg. 55/21 (Compliance Orders for Retirement Homes) and O. Reg. 8/21 (Enforcement of COVID-19 Measures) currently in force, under the Emergency Management and Civil Protection Act, have been extended until April 19, 2021, as the province continues to deal with the impacts of COVID-19.

The current COVID-19 Response Framework (i.e. Grey / Red Zone): Keeping Ontario Safe and Open, will be paused when the provincewide emergency brake comes into effect. The impacts of these time- limited measures will be evaluated throughout the next four weeks to determine if it is safe to lift any restrictions or if they need to be extended.

See below for important clarifications from the Ministry for Seniors and Accessibility (MSAA) and the Retirement Homes Regulatory Authority (RHRA) around how the emergency brake affects retirement home operations.

Clarifications from MSAA and RHRA:

Retirement homes must adhere to the policies and procedures under the ‘Grey (Lockdown) or Shutdown’. Below is an overview of the policies and procedures for homes during the provincewide shutdown.


Support Workers (PSW’s)

  • Any number of support workers who are care providers (regulated health professionals or unregulated care providers) may visit a resident in a home at a time.

  • A maximum of one (1) support worker (i.e. maintenance worker) who is NOT a care provider per resident may visit at a time.

Caregivers (Essential Visitors)

  • A maximum of one (1) caregiver per resident may visit at a time.

  • If two (2) caregivers live together, they may visit a resident at the same time.

Personal Care Service Providers

  • Not permitted in the home. (i.e. hairdresser).


  • Residents may be permitted to leave the home for walks or essentials (e.g., groceries, medical appointments, filling prescriptions).

  • Overnight absences are not allowed.


  • Admission from community or hospital is allowed.


  • No indoor organized social gatherings or activities, except with members of the same household (e.g. a suite in the retirement home).

  • Outdoor organized events or social gatherings are limited to a 5-person maximum. Please note, at this time, Heritage Place is unable to meet the IPAC and Public Health protocols required for such gatherings on the property.


  • In-person tours should be paused.

We are a unified team of residents and staff at Heritage Place.

We have stuck together.

We have been together every step of the way.

We have supported one another throughout this pandemic.

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